Why is it that we pay these people thousands of pounds to do a job that we have to nag them to do on an hourly basis? I’m sure that there are some very complicated sides to the job, that perhaps I don’t have a full understanding of, but it seems that everytime I have the misfortune of asking them a question as to their progress, I am met with the answer “I will call them”. I just assumed that this was one of the basic skills required to do the job; the ability to phone someone and ask them if you have a question.
I shall continue on in a cynical, but increasingly aggressive tone